Learn how customer experience innovation is changing business practices to meet customers’ changing perspectives. The best companies understand that the most sustainable form of differentiation is Customer Experience Innovation. To,win today, companies need to create innovative personalized customer experience beyond just operational excellence mindset. This program is specially curated to provide holistic experiential learning on how to create innovative customer experiences. Learn Customer Experience Innovation framework and practice how to optimize, align and innovate your customer experiences journey.
Fast paced business entrepreneur adept at scaling up technology startups. Deep experience and passion in setting up Global Technology Centers driving digital transformation, establishing new competencies, creating working culture fostering innovation, learnability, respect, trust & happiness. Skilled in meeting emerging technology trends, developing innovative solutions, and introducing change to organizational procedures. Strength in building, leading, and mentoring cross-functional teams.
During my career journey I have got an opportunity to work with super talented and humble people from C-DAC, Kanbay and Tieto across the globe keeping promises, winning customer trust and enjoying the work. The journey continues with NordicMojo and PranaMojo ventures.
Steering member of CII, various Academia and Societal Engagements and mentor for CII zip start startup program.
Personal Interests Motorbiking, Yog enthusiast, social cause